You open Spotify to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of seven possible solutions that are effective when Spotify stops working on your iPhone or iPad. Follow them from top to bottom, and let’s get your problem fixed!
1. Force Close Spotify and Re-Open It
- If you are Spotify free user, you can listen Spotify online, there is no right for you to play Spotify offline or download it. Only premium users can do that. This is why so many users want to upgrade Spotify services. To me, I prefer to use a Spotify Music Converter to convert music to MP3, AAC, etc.
- Spotify makes streaming music easy with curated playlists and thousands of podcasts you can’t find anywhere else. Find music from your favorite artists, and listen to new music for free. Free music and podcasts made easy – Listen to a playlist, album, or the top songs from any genre on shuffle mode.
Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it.
Step 1: On the home screen, tap and hold Spotify app icon until it shakes. Step 2: Tap the X symbol on the icon to uninstall Spotify. Step 3 Open the App Store, then search for and install the Spotify Music app. If Spotify keeps saying 'Offline' even when you are connected to WiFi, you can try the above five solutions to solve your problem.
- On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home button, quickly double press it.
- From the app switcher, drag the Spotify app card up to quit it.
- After a few seconds, relaunch Spotify.
2. Check Your Internet Connectivity
Secondly, verify that your iPhone has an active Wi-Fi or cellular connection.
For this, open the Settings app and tap on Wi-Fi. Tap on an available network to connect to it.
Similarly, inside the Settings app, tap on Cellular and see to it that the toggle for Cellular Data is enabled. On this screen, let’s further ensure that mobile data isn’t disabled specifically for Spotify. To check this, scroll down the ‘CELLULAR DATA’ section and make sure Spotify’s toggle is enabled.
After performing one or both the above steps, open Safari and visit a webpage, if it loads, that means the device has working internet connectivity.
In case you are facing issues with Wi-Fi or Cellular data, check our detailed guide that helps you solve these.
3. Check Spotify Server Status
In rare situations, Spotify may not work globally, or there may be an outrage only in your region.
The easiest way to check is by visiting Spotify Status on Twitter. To know about the Spotify status in your particular region, visit sites like DownDetector. You may also search for ‘Spotify Server Status‘ on Google, Bing, or any other search engine.
4. Log Out and Log In Again
- Open the Spotify app and tap on Home, if not already. From the top right corner, tap on the Settings icon.
- Scroll down, tap on LOG OUT, and confirm.
- Now force close the app (explained above). Next, relaunch Spotify and log in using your credentials.
The steps above also help if you have recently upgraded to Spotify Premium, and it does not reflect or stops working correctly.
5. Restart Your Device
When you restart your iPhone or iPad, several small app issues and temporary software-level problems are repaired successfully.
If you are new to iOS, you may check our guide on restarting any iPhone or iPad model.
Note: If a simple restart is not good enough to solve your problem, learn how to hard reboot (or force restart) your iPhone.
6. Update Your Spotify App
With each update, Spotify tries to address existing bugs, polish the user experience, and introduce new features or changes.
It is a good idea to have the latest version of the app on your iPhone. To update, long press on the App Store icon and select Updates. Tap on UPDATE next to Spotify, if visible.
7. Uninstall and Reinstall Spotify App
Finally, if none of the above solutions work for you, it is time to have a Spotify’s fresh install. This involves uninstalling the app and reinstalling it. Please note that deleting the app will remove all the downloaded songs, as well.
From the Home screen, long press on the Spotify app icon and tap on Delete App → Delete.
Next, long press on the App Store icon and tap on Search. Type ‘Spotify‘ and tap on the download icon. After this, log in to the app, and it should work like a charm!
Signing Off
This is how you can successfully fix the problem of Spotify not working on your iOS or iPadOS device.
Can't Log Into Spotify Account
Unfortunately, if nothing above helps, ask a friend or family member to log in to their Spotify account on your iPhone. If it works for them, that means there is some specific problem with your account. In such a situation, contact Spotify Care.
Everything working correctly now? It’s time to check some other fantastic Spotify related resources. Have a look.
The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.
- https://www.igeeksblog.com/author/dhvanesh/
- https://www.igeeksblog.com/author/dhvanesh/
- https://www.igeeksblog.com/author/dhvanesh/
- https://www.igeeksblog.com/author/dhvanesh/
A playground of sound for young listeners, Spotify Kids is an app packed with singalongs, soundtracks, and playlists made just for them.
Can't Log Into Spotify App Offline App
Spotify Kids lets your child:
- Listen to audio they love with their own account.
- Discover family-friendly music handpicked by our experts.
- Play their favorite tracks offline and ad-free.
- Select an avatar and color theme.
Download it from the iOS App Store or Google Play.
Get started
Spotify Kids requires a Premium Family subscription, a plan for up to 6 family members who live together. Check out Premium Family for how to sign up.
The Premium Family plan manager needs to log in to the Spotify Kids app with the same email address and password used for the Spotify app.
Usually log in with Facebook?
You can’t log in using your Facebook details in the Kids app. But, you can log in with a link sent to your email address:
- Tap LOG IN WITHOUT PASSWORD.
- Enter the email address registered to your Facebook account.
- Open the email on the device you want to log in on.
- Tap the button in the email to log into the Kids app.
Kids accounts can be created by the manager of a Premium Family plan. Each Kids account takes up 1 slot in the plan (out of a maximum of 6).
Why Can't I Sign Into Spotify
The first time you open Spotify Kids, you’re prompted to create a Kids account.
You can create more Kids accounts in the Spotify Kids app at any time following these steps:
- Tap the avatar in the top-left.
- Tap Grown-ups .
- Enter your Spotify Kids app PIN.
- Tap Add a Kids account under KIDS ACCOUNTS.
You can choose if you want them to hear audio for younger or older kids, and can change these settings at any time.
Manage Kids account settings
In Grown-ups in the Spotify Kids app, a Premium Family plan manager can:
- Edit each child’s name and date of birth.
- Block content from playing.
- Choose which type of audio is most appropriate for each child.
- Add and delete Kids accounts.
To get into Grown-ups you need to enter your Spotify Kids app PIN. You create the PIN when you first log in to Spotify Kids.
To change your PIN:
- Tap the child’s avatar in the top-left.
- Tap Grown-ups .
- Tap Forgot PIN?
- Continue through the flow to log back in to the app and set a new PIN.
The Family plan manager can edit each child’s content settings to block content or change the type of audio a child hears:
- Tap the child’s avatar in the top-left.
- Tap Grown-ups .
- Enter your Spotify Kids app PIN.
- Tap EDIT next to the account you want to edit.
- To block content, go to Listening history and tap next to what you want to block.
- To change the type of audio the child hears, tap CHANGE and choose between Audio for older kids or Audio for younger kids.
- Tap the child’s avatar in the top-left of the Kids app.
- Tap Grown-ups .
- Enter your Spotify Kids app PIN.
- Tap EDIT next to the account you want to delete.
- Tap DELETE.
Can't Log Into Spotify App Offline Version
You can also delete Kids accounts and remove other member accounts from the Premium Family page.
We take children’s privacy very seriously. The name and age you enter for each Spotify Kids account is fully encrypted.
You can find more information in our Terms and Conditions.